account problem

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account problem

Postby Grumbel » 25 Apr 2011, 18:07

Hi guys, This is Itsme.
I made this account cause there was noway i could get my old account active.

Maybe u can help me to get my Itsme account working.

Hope to hear from u soon :lol:

Grumbel
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Re: account problem

Postby @B0FH » 25 Apr 2011, 18:35

I've forced reactivation on the Itsme account - so I would try logging in again, or failing that use the "forgotten password" feature, but there should be nothing in the way of you logging in now :)
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Re: account problem

Postby Necro » 03 May 2011, 07:20

Hi Itsme, has this been resolved?

If not please drop a post here and we will assist you further.

Kind regards,
/Nec
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Re: account problem

Postby Grumbel » 05 May 2011, 19:45

Still having problems :(

When i try to login i get this;
It was not possible to convert your password when updating this bulletin board’s software. Please request a new password. If you continue to have problems please contact the Board Administrator.

but when i try to change my pw i get this message.
The e-mail/username information submitted could not be found

I find it strange cause i checked it and found mails on the given adres from the old days.
Guess i must have changed the adres in between or its broken.

Dunno if its smart to give the adres here.
Shame i can't pm else i could send ya the adres so you could check.


Greets

Grumbel
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Re: account problem

Postby Grumbel » 29 Dec 2011, 12:51

I'll respond again since i got no respons on my last reply thet it didn't work.
I could have done something wrong so i reply again ;)

Strange thing is that Itsme isn't on the member list oO
I would realy want to stay intouch with u guys now PS2 beta signup has launched.

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Re: account problem

Postby Necro » 16 Jan 2012, 12:01

Hi Itsme - that's very strange! Ive verified that the account does exist, and the data looks to be intact, so provided you are giving the correct details, it should allow you to change the PW and log in.

In order to rectify the problem I could simply change the login details on the itsme account, however i'm sure you can appreciate that without any kind of "proof" you are who you say you are it would be an unwise move - although there are no "money processing" mechanisms on this site, we still like to take account safety seriously - as we owe it to our members! I do not doubt for even a second that you are who you say you are, and want to help you, so lets see what we can do shall we?


1) do you have access to your old email address?
2) if you do have access to your old email address please email me (click email member on the member list to get my address) using your original email.
3) when you do email me, please tell me as much information as you can about yourself, I will check this against your account details on the admin panel - please give things like date of birth, home town/city, name, forum signature, etc anything that you think will help prove your identity on website.
4) After I have verified your information, and checked the headers of your email to ensure it has originated from the account and host in question I will reply to your email, and give you new login credentials.
5) Once you have logged in using the new credentials, please ensure you CHANGE your password to something secure that only you know!

I will keep an eye open for your email, and get back to you as soon as I can!

If you cannot use your old mail account, please get back to me on this thread and we will take it from there!

Kind regards,
/Nec

PS - I hope you can understand the need to maintain account safety, apologies if this causes you any inconvenience, it is the security of people such as yourself that I am thinking of by taking these steps ;)
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Re: account problem

Postby Grumbel » 16 Jan 2012, 22:43

No problem m8. I really appreciate it that your taking well care of our accounts.

I'll pm you with all the info i can give ya.

cheers

Grumbel
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Re: account problem

Postby Grumbel » 16 Jan 2012, 23:14

Ok how am i going to give ya my details if i can't pm :shock:

Compose message

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.


Im not planning to give ya all my info public. i keep my personal info also secure :wink:

Hope to hear from ya soon

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Re: account problem

Postby Necro » 18 Jan 2012, 17:27

Can you EMAIL it to me using your original email account that you registered with? This will help verify that you were the original account creator. I have PM'd you my email address, and I have also elevated your priveledges to allow PM incase you need to.

Regards,
/Nec
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Re: account problem

Postby CardiffGreens » 20 Mar 2015, 23:22

Awww man, I was super excited to see a new post on here.

Then is turns out it's just spam.

Sadface.
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